Stephens in an article in American Libraries discusses how to make Web 2.0 useful for your library. Web 2.0 is useful if you are implementing carefully chosen social tools. His 5 principles are:
Remember your mission: They should be chosen because they foster the mission of the library not just for the sake of using technology.
Be selective: create a timeline featuring the tools that you would most like to incorporate, perhaps using a technology committee to explore and test.
Beware technolust: don’t jump on the bandwagon just because a feature is new, make sure it serves a purpose.
Tell stories: create a voice for the library, one that is caring; use the social tools to tell the human story of the library.
Participate: the social web is increasing exponentially, how will it look in 15 years? Will the library be there? Yes, Stephens says if we meet the users at their point of need, whether in a physical place or in virtual spaces.
Stephens, M. (2007, December). Web 2.0 and you: Which trends and technologies are for your library? American Libraries, 38(11), 32.
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1 comment:
Great blog, very informative and professional. I think that the information from Stephens echoes much of what I have recently read. The user or patron is the focus of the library experience, and the services we provide are moving to make them the absolute focal point.
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